In the digital age, technology is advancing by leaps and bounds and this has allowed the understanding of our genetics to reach unprecedented levels. In this fascinating journey of self-discovery, we at 24Genetics are proud to be at the forefront, offering you insight into what your DNA tells about you. However, with this privilege comes a crucial responsibility: safeguarding the privacy of our users’ genetic data.
The genetic revolution
We live in an exciting time when genetics is transforming the way we understand our biological heritage. Each of us carries a unique genetic map that can reveal valuable information about our health, our genetic predispositions and our ancestry. At 24Genetics, we understand the magnitude of this revolution and are committed to providing our users with the tools to safely and reliably explore their DNA.
Trust in science and technology
Why do we talk about science and technology? Science is the basic and fundamental pillar of the analysis of the genetic information contained in a biological sample. Thousands of scientific research studies are conducted to reach contrasted conclusions about what our DNA can say about us, and technology allows us to process huge amounts of information in an agile and automated way, which makes it possible for users to access this valuable data at an affordable cost. Our clients’ genetic information must be protected, and trust is the cornerstone of our relationship with them. At 24Genetics, we recognize the value of that data and strive to make sure that every user trusts our company to protect their privacy. Our systems have the highest cybersecurity standards and comply with the strictest regulations regarding the protection of genetic data.
Data processing safety
From the moment you decide to explore your DNA with 24Genetics, we implement robust security measures to ensure the integrity and confidentiality of your genetic data. When we receive your DNA sample, you are assigned a code to ensure your cybersecurity and anonymity, so that the biological sample is not associated with your name or personal data. In addition, we do not store your information online to protect your privacy and, importantly, we do not sell your data to third parties, a commitment that sets us apart from other companies in the industry.
We use advanced encryption protocols to protect information at every stage of the process, from sample collection to delivery of results.
Transparency in data usage
Our basic principles as a company include the importance of transparency in the handling of genetic data. That is why, at 24Genetics, we provide our clients with clear information about how their data will be used and offer them options to control access to their information. We believe that transparency is critical to building and maintaining your trust.
For example, we all understand that genetic research plays a crucial role in advancing scientific knowledge and is an important pillar in advancing human knowledge. At 24Genetics, we are committed to respecting the privacy and rights of our users when conducting genetic research. In this sense, the participation of our clients’ data in genetic research conducted by us is an informed and voluntary choice, where privacy is always a priority.
Legal protection and privacy policies
Our commitment to privacy care is not limited to promises. 24Genetics stands out on privacy issues because we are a European brand, backed by rigorous compliance with European data privacy laws and regulations, probably the strictest internationally, which offers much greater protection in terms of consumer rights and privacy compared to other regions such as the United States. At 24Genetics, we work closely with the relevant entities to ensure that our processes meet the highest ethical and legal standards. We are currently in the process of obtaining certification to ISO 27001, an international standard that establishes requirements for the implementation, maintenance and continual improvement of an Information Security Management System (ISMS). This system is used to protect the confidentiality, integrity and availability of information and provides a framework for information security, which helps organizations to identify and manage their information security risks effectively.
Ultimately, we believe that our users should be in control of their genetic information. At 24Genetics, we offer our clients the ability to decide how they wish to share their information and provide them with tools to actively manage their privacy and make informed decisions about the management of their genetic legacy.
The genetic revolution offers an enriching journey towards understanding our biological identity. At 24Genetics, we are proud to lead the way, committed to the privacy and security of our users. As we explore the vast terrain of genetics, we remain steadfast in our promise to be guardians of the genetic information of those who trust us.
In short, we are a European brand, meeting and exceeding strict European laws, which offer great protection to consumers. In addition, we ensure the cybersecurity and privacy of our customers by anonymizing their DNA sample, we do not have the information online to further protect it, and we do not sell data to third parties, which is a common practice in other companies in the industry.
At For us, privacy is not just a consideration, it is a commitment that we hold with the highest priority every step of the way. With 24Genetics, your genetic information is in safe and reliable hands.